I’ve been thinking a lot about transparency lately. The disappearance of Malaysian Airline Flight 370 (MH370) provided an interesting case to look at – and some important lessons. Releasing data which requires great expertise to decipher isn’t transparency.
My boss, when I worked on process research at the Boeing Company many years ago, used to drill into me the difference between information and data. To him, data was raw – and meaningless unless you knew how to interpret it. Information, on the other hand, had the meaning applied so you could understand it – information, to him, was meaningful.
Let’s recall some of the details of the MH370 incident. The plane disappeared without a trace – for reasons that remain a mystery. […]